Exploited Ransomware

CVE-2023-47246

SysAid On-Prem · Monitoring, ITSM and asset management

SysAid Server Path Traversal Vulnerability

At a glance

Exploited. Added to CISA’s catalog of exploited vulnerabilities on November 13, 2023.

Used in ransomware attacks, according to CISA.

Affected product: SysAid On-Prem (category Monitoring, ITSM and asset management, indicative classification). Name in CISA’s catalog: SysAid SysAid Server.

What should I do?

Apply the patches or mitigations from SysAid; if none are available, stop using the product.

Deadline set by CISA for US federal agencies: 21 days (due December 4, 2023). It only binds those agencies, but it is a useful measure of urgency.

The vendor’s specific advisory is listed in the NVD references: CVE-2023-47246 on the NVD website.

Original text of the required action (CISA)

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

Timeline

November 10, 2023 Vulnerability published Publication date (NVD)
November 13, 2023 Exploitation confirmed Added to CISA’s KEV catalog
December 4, 2023 CISA deadline Remediation deadline set for US federal agencies

The facts, with their sources

Exploitation confirmed: Yes, on November 13, 2023 Date added to the catalog of exploited vulnerabilities. Exploitation itself may have started earlier. Source: KEV catalog, collected September 29, 2026 at 14:57 UTC
Ransomware: Known use Source: KEV catalog, collected September 29, 2026 at 14:57 UTC
Hunt for compromise: Not requested by CISA Source: KEV catalog, collected September 29, 2026 at 14:57 UTC
CISA required action: Apply the patches or mitigations from SysAid; if none are available, stop using the product. Rewritten by this site from CISA’s original text. Source: KEV catalog, collected September 29, 2026 at 14:57 UTC
CISA deadline: December 4, 2023, 21 days Set for US federal agencies: a measure of urgency, not an obligation elsewhere. Source: KEV catalog, collected September 29, 2026 at 14:57 UTC
Vulnerability published: November 10, 2023 Source: National Vulnerability Database (NVD), collected September 29, 2026 at 15:00 UTC
Product according to CISA: SysAid SysAid Server Filed by this site under “Monitoring, ITSM and asset management” (indicative classification). Source: KEV catalog, collected September 29, 2026 at 14:57 UTC
CVSS vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H Technical detail of the score: attack vector, complexity, impact. Source: National Vulnerability Database (NVD), collected September 29, 2026 at 15:00 UTC

Severity and activity

9.8 / 10 CVSS severity: critical

Score from the NVD. Collected Sep 29, 2026.

— Probability of exploitation in the next 30 days (EPSS)

FIRST’s EPSS model. Since exploitation is already confirmed, this figure is mostly useful to compare activity. Collected Sep 29, 2026.

Description

In SysAid On-Premise before 23.3.36, a path traversal vulnerability leads to code execution after an attacker writes a file to the Tomcat webroot, as exploited in the wild in November 2023.

SysAid Server (on-premises version) contains a path traversal vulnerability that leads to code execution.

Summary from CISA (KEV catalog).

CERT-FR advisories

No advisory among the latest CERT-FR publications this site follows. That does not mean there are none.

Information reused under the Open Licence 2.0 (Etalab); the date of last update is shown for each advisory. This site is neither affiliated with nor endorsed by ANSSI.

Sources for this page

CISA KEV catalog: exploitation, date added, required action, deadline, ransomware.
NVD (NIST): CVSS severity, publication date, description, vendor references.
EPSS (FIRST): probability of exploitation.
CERT-FR: advisories and alerts (in French).
Brand and category: indicative classification by this site (method).