CVE-2023-24489
Citrix ShareFile · Managed file transfer (MFT)
Citrix Content Collaboration ShareFile Improper Access Control Vulnerability
At a glance
Exploited. Added to CISA’s catalog of exploited vulnerabilities on August 16, 2023.
Affected product: Citrix ShareFile (category Managed file transfer (MFT), indicative classification). Name in CISA’s catalog: Citrix Content Collaboration.
What should I do?
Apply the patches or mitigations from Citrix; if none are available, stop using the product.
Deadline set by CISA for US federal agencies: 21 days (due September 6, 2023). It only binds those agencies, but it is a useful measure of urgency.
- Citrix security advisories page (general page, not the advisory for this vulnerability)
- The vendor’s specific advisory is listed in the NVD references: CVE-2023-24489 on the NVD website.
Original text of the required action (CISA)
Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
Timeline
- Vulnerability published Publication date (NVD)
- Exploitation confirmed Added to CISA’s KEV catalog
- CISA deadline Remediation deadline set for US federal agencies
The facts, with their sources
- Exploitation confirmed
- Yes, on August 16, 2023 Date added to the catalog of exploited vulnerabilities. Exploitation itself may have started earlier. Source: KEV catalog, collected September 29, 2026 at 14:57 UTC
- Ransomware
- No known use to date That does not guarantee it is not being used: the information is not public. Source: KEV catalog, collected September 29, 2026 at 14:57 UTC
- Hunt for compromise
- Not requested by CISA Source: KEV catalog, collected September 29, 2026 at 14:57 UTC
- CISA required action
- Apply the patches or mitigations from Citrix; if none are available, stop using the product. Rewritten by this site from CISA’s original text. Source: KEV catalog, collected September 29, 2026 at 14:57 UTC
- CISA deadline
- September 6, 2023, 21 days Set for US federal agencies: a measure of urgency, not an obligation elsewhere. Source: KEV catalog, collected September 29, 2026 at 14:57 UTC
- Vulnerability published
- July 10, 2023 Source: National Vulnerability Database (NVD), collected September 29, 2026 at 15:00 UTC
- Product according to CISA
- Citrix Content Collaboration Filed by this site under “Managed file transfer (MFT)” (indicative classification). Source: KEV catalog, collected September 29, 2026 at 14:57 UTC
- CVSS vector
- CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H Technical detail of the score: attack vector, complexity, impact. Source: National Vulnerability Database (NVD), collected September 29, 2026 at 15:00 UTC
Severity and activity
FIRST’s EPSS model. Since exploitation is already confirmed, this figure is mostly useful to compare activity. Collected Sep 29, 2026.
Description
A vulnerability has been discovered in the customer-managed ShareFile storage zones controller which, if exploited, could allow an unauthenticated attacker to remotely compromise the customer-managed ShareFile storage zones controller.
Official description from the NVD, collected Sep 29, 2026. CVE® description © The MITRE Corporation.
Citrix Content Collaboration contains an improper access control vulnerability that could allow an unauthenticated attacker to remotely compromise customer-managed ShareFile storage zones controllers.
Summary from CISA (KEV catalog).
CERT-FR advisories
No advisory among the latest CERT-FR publications this site follows. That does not mean there are none.
Information reused under the Open Licence 2.0 (Etalab); the date of last update is shown for each advisory. This site is neither affiliated with nor endorsed by ANSSI.
Sources for this page
- CISA KEV catalog: exploitation, date added, required action, deadline, ransomware.
- NVD (NIST): CVSS severity, publication date, description, vendor references.
- EPSS (FIRST): probability of exploitation.
- CERT-FR: advisories and alerts (in French).
- Brand and category: indicative classification by this site (method).