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Patch first › ManageEngine (Zoho)

Exploited Ransomware

CVE-2022-47966

ManageEngine (Zoho) Multiple products · Monitoring, ITSM and asset management

Zoho ManageEngine Multiple Products Remote Code Execution Vulnerability

At a glance

Exploited. Added to CISA’s catalog of exploited vulnerabilities on January 23, 2023.

Used in ransomware attacks, according to CISA.

Affected product: ManageEngine (Zoho) Multiple products (category Monitoring, ITSM and asset management, indicative classification). Name in CISA’s catalog: Zoho ManageEngine.

What should I do?

Apply the security update from ManageEngine (Zoho).

Deadline set by CISA for US federal agencies: 21 days (due February 13, 2023). It only binds those agencies, but it is a useful measure of urgency.

Original text of the required action (CISA)

Apply updates per vendor instructions.

Timeline

  1. Vulnerability published Publication date (NVD)
  2. Exploitation confirmed Added to CISA’s KEV catalog
  3. CISA deadline Remediation deadline set for US federal agencies

The facts, with their sources

Exploitation confirmed
Yes, on January 23, 2023 Date added to the catalog of exploited vulnerabilities. Exploitation itself may have started earlier. Source: KEV catalog, collected September 29, 2026 at 14:57 UTC
Ransomware
Known use Source: KEV catalog, collected September 29, 2026 at 14:57 UTC
Hunt for compromise
Not requested by CISA Source: KEV catalog, collected September 29, 2026 at 14:57 UTC
CISA required action
Apply the security update from ManageEngine (Zoho). Rewritten by this site from CISA’s original text. Source: KEV catalog, collected September 29, 2026 at 14:57 UTC
CISA deadline
February 13, 2023, 21 days Set for US federal agencies: a measure of urgency, not an obligation elsewhere. Source: KEV catalog, collected September 29, 2026 at 14:57 UTC
Vulnerability published
January 18, 2023 Source: National Vulnerability Database (NVD), collected September 29, 2026 at 15:00 UTC
Product according to CISA
Zoho ManageEngine Filed by this site under “Monitoring, ITSM and asset management” (indicative classification). Source: KEV catalog, collected September 29, 2026 at 14:57 UTC
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H Technical detail of the score: attack vector, complexity, impact. Source: National Vulnerability Database (NVD), collected September 29, 2026 at 15:00 UTC

Severity and activity

9.8 / 10 CVSS severity: critical

Score from the NVD. Collected Sep 29, 2026.

— Probability of exploitation in the next 30 days (EPSS)

FIRST’s EPSS model. Since exploitation is already confirmed, this figure is mostly useful to compare activity. Collected Sep 29, 2026.

Description

Multiple Zoho ManageEngine on-premise products, such as ServiceDesk Plus through 14003, allow remote code execution due to use of Apache Santuario xmlsec (aka XML Security for Java) 1.4.1, because the xmlsec XSLT features, by design in that version, make the application responsible for certain security protections, and the ManageEngine applications did not provide those protections. This affects Access Manager Plus before 4308, Active Directory 360 before 4310, ADAudit Plus before 7081, ADManager Plus before 7162, ADSelfService Plus before 6211, Analytics Plus before 5150, Application Control Plus before 10.1.2220.18, Asset Explorer before 6983, Browser Security Plus before 11.1.2238.6, Device Control Plus before 10.1.2220.18, Endpoint Central before 10.1.2228.11, Endpoint Central MSP before 10.1.2228.11, Endpoint DLP before 10.1.2137.6, Key Manager Plus before 6401, OS Deployer before 1.1.2243.1, PAM 360 before 5713, Password Manager Pro before 12124, Patch Manager Plus before 10.1.2220.18, Remote Access Plus before 10.1.2228.11, Remote Monitoring and Management (RMM) before 10.1.41. ServiceDesk Plus before 14004, ServiceDesk Plus MSP before 13001, SupportCenter Plus before 11026, and Vulnerability Manager Plus before 10.1.2220.18. Exploitation is only possible if SAML SSO has ever been configured for a product (for some products, exploitation requires that SAML SSO is currently active).

Official description from the NVD, collected Sep 29, 2026. CVE® description © The MITRE Corporation.

Multiple Zoho ManageEngine products contain an unauthenticated remote code execution vulnerability due to the usage of an outdated third-party dependency, Apache Santuario.

Summary from CISA (KEV catalog).

CERT-FR advisories

No advisory among the latest CERT-FR publications this site follows. That does not mean there are none.

Information reused under the Open Licence 2.0 (Etalab); the date of last update is shown for each advisory. This site is neither affiliated with nor endorsed by ANSSI.

Sources for this page

  • CISA KEV catalog: exploitation, date added, required action, deadline, ransomware.
  • NVD (NIST): CVSS severity, publication date, description, vendor references.
  • EPSS (FIRST): probability of exploitation.
  • CERT-FR: advisories and alerts (in French).
  • Brand and category: indicative classification by this site (method).