CVE-2021-30116
Kaseya VSA · Remote monitoring and management (RMM)
Kaseya Virtual System/Server Administrator (VSA) Information Disclosure Vulnerability
At a glance
Exploited. Added to CISA’s catalog of exploited vulnerabilities on November 3, 2021.
Used in ransomware attacks, according to CISA.
Affected product: Kaseya VSA (category Remote monitoring and management (RMM), indicative classification). Name in CISA’s catalog: Kaseya Virtual System/Server Administrator (VSA).
What should I do?
Apply the security update from Kaseya.
Deadline set by CISA for US federal agencies: 14 days (due November 17, 2021). It only binds those agencies, but it is a useful measure of urgency.
- The vendor’s specific advisory is listed in the NVD references: CVE-2021-30116 on the NVD website.
Original text of the required action (CISA)
Apply updates per vendor instructions.
Timeline
- Vulnerability published Publication date (NVD)
- Exploitation confirmed Added to CISA’s KEV catalog
- CISA deadline Remediation deadline set for US federal agencies
The facts, with their sources
- Exploitation confirmed
- Yes, on November 3, 2021 Date added to the catalog of exploited vulnerabilities. Exploitation itself may have started earlier. Source: KEV catalog, collected September 29, 2026 at 14:57 UTC
- Ransomware
- Known use Source: KEV catalog, collected September 29, 2026 at 14:57 UTC
- Hunt for compromise
- Not requested by CISA Source: KEV catalog, collected September 29, 2026 at 14:57 UTC
- CISA required action
- Apply the security update from Kaseya. Rewritten by this site from CISA’s original text. Source: KEV catalog, collected September 29, 2026 at 14:57 UTC
- CISA deadline
- November 17, 2021, 14 days Set for US federal agencies: a measure of urgency, not an obligation elsewhere. Source: KEV catalog, collected September 29, 2026 at 14:57 UTC
- Vulnerability published
- July 9, 2021 Source: National Vulnerability Database (NVD), collected September 29, 2026 at 15:00 UTC
- Product according to CISA
- Kaseya Virtual System/Server Administrator (VSA) Filed by this site under “Remote monitoring and management (RMM)” (indicative classification). Source: KEV catalog, collected September 29, 2026 at 14:57 UTC
- CVSS vector
- CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H Technical detail of the score: attack vector, complexity, impact. Source: National Vulnerability Database (NVD), collected September 29, 2026 at 15:00 UTC
Severity and activity
FIRST’s EPSS model. Since exploitation is already confirmed, this figure is mostly useful to compare activity. Collected Sep 29, 2026.
Description
Kaseya VSA before 9.5.7 allows credential disclosure, as exploited in the wild in July 2021. By default Kaseya VSA on premise offers a download page where the clients for the installation can be downloaded. The default URL for this page is [lien retiré] When an attacker download a client for Windows and installs it, the file KaseyaD.ini is generated (C:\Program Files (x86)\Kaseya\XXXXXXXXXX\KaseyaD.ini) which contains an Agent_Guid and AgentPassword This Agent_Guid and AgentPassword can be used to log in on dl.asp ([lien retiré] This request authenticates the client and returns a sessionId cookie that can be used in subsequent attacks to bypass authentication. Security issues discovered --- * Unauthenticated download page leaks credentials * Credentials of agent software can be used to obtain a sessionId (cookie) that can be used for services not intended for use by agents * dl.asp accepts credentials via a GET request * Access to KaseyaD.ini gives an attacker access to sufficient information to penetrate the Kaseya installation and its clients. Impact --- Via the page /dl.asp enough information can be obtained to give an attacker a sessionId that can be used to execute further (semi-authenticated) attacks against the system.
Official description from the NVD, collected Sep 29, 2026. CVE® description © The MITRE Corporation.
Kaseya Virtual System/Server Administrator (VSA) contains an information disclosure vulnerability allowing an attacker to obtain the sessionId that can be used to execute further attacks against the system.
Summary from CISA (KEV catalog).
CERT-FR advisories
No advisory among the latest CERT-FR publications this site follows. That does not mean there are none.
Information reused under the Open Licence 2.0 (Etalab); the date of last update is shown for each advisory. This site is neither affiliated with nor endorsed by ANSSI.
Sources for this page
- CISA KEV catalog: exploitation, date added, required action, deadline, ransomware.
- NVD (NIST): CVSS severity, publication date, description, vendor references.
- EPSS (FIRST): probability of exploitation.
- CERT-FR: advisories and alerts (in French).
- Brand and category: indicative classification by this site (method).